General Terms and Conditions

1. GENERAL PROVISIONS

These General Terms and Conditions govern the rights and obligations of the company ŠK Slovan Bratislava futbal a.s., with its registered office at Viktora Tegelhoffa 4, 831 04, Bratislava, Slovak Republic, Company ID (IČO): 35 83 45 79, VAT ID: SK2021614188, registered in the Commercial Register of the District Court Bratislava I, Section: Sa, File No.: 2947/B, tel. no.: +421 911 369 397,

e-mail: fanshop@skslovan.com (hereinafter referred to as the "Seller") and the Buyer.

The Seller is the operator of the online store: slovan.shop

The Buyer is a natural person or legal entity that registers through the Seller's online store or orders goods through it (hereinafter referred to as the "Buyer").

By using the Seller's online store and confirming the order, the Buyer gives consent to these terms and conditions.

Supervisory authority: Slovak Trade Inspection, Inspectorate of the Slovak Trade Inspection for the Bratislava Region with its registered office in Bratislava, Prievozská 32, PO BOX 5, 820 07 Bratislava 27, Inspection Department, tel. no.: 02/ 58272127, 02/58272104, e-mail: ba@soi.sk.

2. ORDER

2.1. The Buyer orders goods by completing and sending a form on the Seller's website.

An order placed in this way is considered binding and, in accordance with the Consumer Protection Act on Doorstep Selling and Distance Selling as amended, is understood as a distance contract.

2.2. For every order, the Buyer must state their name and surname, delivery and billing address, telephone number, and e-mail; natural and legal persons who are entrepreneurs must also provide their Company ID (IČO), Tax ID (DIČ), and VAT ID (IČ DPH).

In accordance with the Personal Data Protection Act, this information will be used only within the framework of the business relationship between the Seller and the Buyer and will not be provided to a third party (with the exception of the party ensuring the transport of the goods).

2.3. Upon receipt of the order, it will be recorded in the Seller's system, at which point the business relationship between the Seller and the Buyer is established. Within 24 hours at the latest (on working days), the Seller will verify the order, the method of transport, and communicate the possible delivery time or collection date, the final price, and the method of payment. From this point, the order is binding for the Buyer.

2.4. In the event that the Seller is unable to deliver the ordered goods, they have the right to cancel such an order. If the amount for the ordered goods has already been paid, the Seller shall return it to the Buyer via bank transfer.

A condition for the validity of an electronic order is its truthful and complete filling. The sent order is a proposal for a purchase contract. The purchase contract is concluded upon the Seller's confirmation of the order via e-mail.

By sending an electronic order, the Buyer bindingly confirms that they have read these terms and conditions and that they agree with them. By sending an electronic order, the Buyer accepts all provisions of the terms and conditions as valid on the day of sending the order, as well as the valid price of the ordered goods listed on the website.

Ownership rights to the goods pass to the Buyer upon their receipt and payment of the purchase price.

3. DELIVERY TERMS

3.1. Delivery times vary for different types of goods. The delivery or collection date of the goods will always be communicated to the Buyer during order verification.

3.2. In general, the delivery or collection date is within 14 days of the date of order verification.

4. PRICE, PAYMENT TERMS AND SHIPPING

4.1. The price of the goods is stated on the Seller's website. Prices are subject to change. The Seller reserves the right to change prices in line with changes in the prices of manufacturers and importers. The valid price of the goods will always be communicated during order verification.

4.2. The Buyer pays by transfer to the Seller's account or by electronic payment.

4.3. The method of transport is chosen by the Buyer during the order creation in the Seller's online store.

4.4. The cost of transport will always be communicated to the Buyer during order verification.

5. RECEIPT OF GOODS

5.1. The Buyer undertakes to take over the goods at the agreed time and location stated in the order.

5.2. Upon receipt of the goods, the Buyer is obliged to check the physical integrity and completeness of the shipment. If the shipment is visibly damaged or destroyed, the Buyer is obliged, without taking over the shipment, to immediately contact the Seller and draw up a Shipment Damage Report with the shipping company. Any later claims regarding the quantity and physical damage of the goods will not be accepted.

5.3. The Buyer acquires ownership rights to the goods only upon payment of the full price and other monetary amounts agreed in the distance purchase contract to the Seller's account.

5.4. The Seller is entitled to demand the fulfillment of obligations, in particular the payment of the price for the goods, regardless of whether ownership of the goods has not yet passed to the Buyer.

5.5. The risk of damage to the goods passes to the Buyer at the moment of receipt by the Buyer or their authorized representative.

6. WITHDRAWAL FROM THE CONTRACT

6.1. The Buyer is entitled to withdraw from the contract without giving a reason within 14 working days from the day of receipt of the goods. Withdrawal from the contract must be made in writing, must contain all data serving to identify the goods, and must be delivered together with the goods to the Seller's address or another address specified by the Seller within the aforementioned deadline.

6.2. The goods must not be damaged or used, must be in their original packaging, and together with the goods, the Buyer must return all documents related to the goods in question which they received upon purchase. The Buyer agrees and acknowledges that "in writing" in this case means a document on withdrawal from the purchase contract signed by the Buyer.

6.3. Upon compliance with the above obligations of the Buyer, the Seller will take back the goods and return the price paid for the goods to the Buyer within 15 days of the date of receipt of the notice of withdrawal, using the previously agreed method.

6.4. The Buyer may not withdraw from the distance purchase contract in particular in the following cases:

a) if it concerns a contract, the subject of which is the sale of goods manufactured according to special requirements of the Buyer or goods intended specifically for one Buyer, or goods which, due to their nature, cannot be returned

6.5. The Seller reserves the right to cancel an order (withdraw from the contract) or a part thereof if:

a) the goods are not produced or have ceased to be produced

b) the price of the goods supplier has changed

c) the displayed price of the goods was incorrect

7. FINAL PROVISIONS

7.1. The Buyer declares that before filling out the order, they read these General Terms and Conditions and that they agree with them.

7.2. These General Terms and Conditions were formulated and established in good faith, for the purpose of fulfilling legal conditions and regulating fair business relations between the Seller and the Buyer. In the event that some provisions of these conditions are proven by the competent authorities of the Slovak Republic to be invalid or unenforceable, in whole or in part, the validity and enforceability of the other provisions and the remaining parts of the relevant provision remain unaffected.

7.3. The rights of the Buyer (consumer) in relation to the Seller arising from the Consumer Protection Act No. 634/1992 Coll. as amended and the Consumer Protection Act on Doorstep Selling and Distance Selling No. 108/2000 Coll. as amended remain unaffected by these conditions.

Legal relations and conditions not expressly regulated here, as well as any disputes arising from the non-fulfillment of these conditions, are governed by the relevant provisions of the Commercial or Civil Code.

7.4. All personal data provided by the Buyer within the scope of the order of goods or registration via the online store is collected, processed, and stored in accordance with Act No. 122/2013 Coll. on Personal Data Protection.

By sending an order or concluding a purchase contract, the Buyer, in accordance with Act No. 122/2013 Coll., gives consent to the Seller to process, collect, and store their personal data for the purposes of concluding the purchase contract, processing orders, and related communication with the Buyer.

The Buyer has the right to access their personal data, the right to its correction, including other legal rights to this data.

7.5. The Seller does not provide, publish, or disclose the personal data of Buyers to any other person, with the exception of companies providing transport of goods, to whom the personal data of Buyers is transferred to the minimum extent necessary for the purposes of delivery of goods.

7.6. Consent to the processing of personal data and the sending of commercial information is granted for an indefinite period and can be withdrawn at any time free of charge by an express and specific declaration in writing addressed to the Seller.

7.7. The Buyer has the right to contact the Seller with a request for rectification if they are not satisfied with the way the Seller handled their claim or if they believe that the Seller has violated their rights.

If the Seller responds negatively to the Buyer's request or does not respond at all within 30 days from the date of its sending, the Buyer has the right to submit a proposal to initiate an alternative dispute resolution (hereinafter "ADR").

The proposal to initiate ADR is submitted to an ADR entity according to the provisions of Section 3 of the cited law, with the help of a platform intended for this purpose or a form, a template of which is Annex No. 1 of the cited law.